Field service management allows us to deliver effective onsite service by:
Outlined planned service intervals are prepared in advance and provides client with 24/7 standby and telephonic assistance to mitigate downtime.
Full inventory control of spare parts notifying clients when reaching critical thresholds and measuring spend.
Client login capabilities allowing to view planned service intervals.
Planned maintenance refers to any maintenance activity that is :
Managing our client’s expectations by setting clear guidelines and standards within a formal document and KPI based field service management application.
Metrics created based on our client’s requirements with full reporting functionality available.
Key performance areas based on: